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CareLabsQueueFlow

By CareLabs Sweden

Smart queue management for modern businesses

Reduce wait times, eliminate physical lines, and improve customer satisfaction. QueueFlow by CareLabs Sweden gives your customers a seamless digital queuing experience.

See how it works

Seamless customer experience

Customers scan a QR code or visit your link to join the queue instantly — no app download needed. They see their position in real-time, get an estimated wait time, and receive a push notification when it's their turn.

QueueFlow

General

Your positionA-04
Est. wait: ~8 min
We'll notify you when it's your turn
QueueFlow Dashboard

5

Waiting

2

Now Serving

4m

Avg Wait

A-01

Erik S.

Now Serving

A-02

Anna L.

Waiting — 3 min

A-03

Johan K.

Waiting — 1 min

Powerful admin dashboard

Your staff gets a real-time dashboard to manage the queue. Call the next customer with one click, mark no-shows, view analytics, and manage multiple queue lanes — all from one simple interface.

Real-time analytics

Track key metrics like total served, average wait time, and service time at a glance. The analytics dashboard shows daily throughput charts and peak hours so you can staff smarter and reduce bottlenecks.

QueueFlow Analytics

127

Total Served

4m

Avg Wait

8m

Avg Service

Daily Throughput

Mon
Tue
Wed
Thu
Fri
Sat
Sun
QueueFlow Feedback

4.3

Avg Rating

89

Total Reviews

Recent

"Snabb och smidig service!"

"Didn't have to wait long at all"

"Bra kösystem, enkelt att använda"

Built-in customer feedback

After being served, customers can rate their experience with a simple star rating. You get an overview of average scores, rating distribution, and recent comments — helping you continuously improve your service.

Printed tickets with QR tracking

When a customer takes a number at the kiosk, a physical receipt is printed with their queue number and a QR code. They simply scan it with their phone to track their position in real-time — no app needed, no need to stay in the waiting room.

Printed Ticket

QueueFlow

Your number is

B-07

General Queue

Scan to track your place

14 Mar 2026 — 10:34

Live Tracking on Phone

QueueFlow

B-07

Your position#3
Est. wait: ~5 min
We'll notify you when it's your turn
Bouncepad Original Floorstanding with Brother Printer Mount — tablet kiosk stand with integrated thermal printer

Bouncepad Floorstanding

with Brother® Printer Mount

Ready-to-use kiosk hardware

We recommend the Bouncepad Original Floorstanding with Brother Printer Mount — a professional, secure floor stand with an integrated thermal printer. The lockable steel enclosure keeps your tablet safe, while the built-in printer mount prints queue tickets automatically via Bluetooth.

  • Secure lockable steel enclosure
  • Heavy solid steel base — no tipping
  • Integrated Brother printer mount
  • Compatible with iPad & Samsung tablets

Everything you need

Customer Input

Customers join your queue by scanning a QR code or entering their details on a kiosk. No app download required.

Queue Groups

Create multiple queue lanes for different services. Route customers to the right team automatically.

Kiosk Mode

Set up a tablet at your entrance for walk-in customers to take a number with a single tap.

Simple, transparent pricing

Start free for 14 days. No credit card required.

Monthly

500 kr/month

Billed monthly, cancel anytime

  • Up to 3 queues
  • Unlimited staff members
  • Real-time analytics
  • QR codes & kiosk mode
  • Push notifications
Start free trial
Save 17%

Yearly

5 000 kr/year

417 kr/month, billed yearly

  • Up to 3 queues
  • Unlimited staff members
  • Real-time analytics
  • QR codes & kiosk mode
  • Push notifications
Start free trial